Careers

__**Chapter 3: Restaurant Industry**__

__**-Front of the house services:-**__ __**-Back of the house:-**__
 * Positions:**
 * **Assistant manager-** are responsible for opening or closing the facility and to supervise operations.
 * **Opening manager-** are responsible for unlocking the facility including all storage or walk-in areas and ensue all the systems such as electrical, refrigeration, and plumbing are working properly.
 * **Closing manager-** are responsible for checking the security, sanitation, and preparations for the next day's services before the restaurant is closed.
 * **Cashier-** are responsible for handling money, returning change and receipts to the guest.
 * **Host and/or hostess-** are responsible for providing the initial greeting to guests, seats guests, and take reservations by phone.
 * **Server-** are responsible for discussing menu, offering suggestions, delivering the orders, clearing the table, and presenting the check.
 * **Busser-** are responsible for assisting servers and clearing tables, pouring water, and delivering food in large restaurants.
 * **Bartender-** have many functions such as taking guest's orders, prepare it, and deliver it to the guests and also assist the servers with all drink orders.
 * Production and Kitchen position:**
 * **Executive chef-** are trained professional cook who are responsible for hiring, training, and supervising employees and planning meals at the right price.
 * **Sous chef-** are involved in daily food production, overseeing quality, consistency, and presentation of all items produced.
 * **Prep cook-** are responsible for preparing the workstation for the shift and also chopping vegetables; restocking oils, butter, spices and wine; organizing the workstation to allow the chef to work efficiently.
 * **Garde manager-** are responsible for making garnishes that are used in preparation of food and also making platters and display items for buffets and other special presentation.
 * **Pastry chef-** are responsible for preparation of sweets and pastry.
 * **Baker-** are responsible for making breads and cakes.
 * **Steward-** are responsible for overseeing china, silverware, glassware, linen, and small items, such as salt and pepper shakers, vases and candle holders.
 * **Expediter-** are the link between front of the house and back of the house.

**__Chapter 4: Hotel Industry__**


 * Guest Services- Check in, guest contact, requests, special needs -familiar with local attractions.**
 * Positions**:
 * Day shifts positions- handling guests during check out - notifying housekeeping which rooms to clean, monitor special requests VIP guests.
 * Evening Shift positions- 1) Clerk or agent
 * 2)Night auditors balances the books, daily reports, etc.
 * Guest service agent(GSA)- one person performs the function of the desk clerk, concierge and valet.
 * Reservations- centralized reservation systems(CRS)
 * Reservation Manager: Monitors room availability and pricing of rooms.
 * Housekeeping
 * Executive housekeeper- head of the staff
 * Guest or Uniformed Services
 * Bell staff- transporting guest's luggage,
 * Valet staff- parks the cars,
 * Concierge- care taker,
 * Security Staff- protecting the guest, the property, and guest valuable- key security.
 * Communications- voice mail, fax services, email, message center, and pagers. PBX - Private Branch Exchange multiple outside line, wake up calls, etc.
 * SYSTEM WIDE DEPARTMENTS
 * Line Employees- daily contact with guests
 * Staff Employees- front of house - staff department accounting, marketing,
 * SUPPORT STAFF
 * Engineers- critical oversee the maintenance,
 * Groundskeepers and attendants- maintain the exterior of the property,
 * Sales and Marketing Staff Red: Careers in the area,
 * Sales
 * Technical
 * Sales assistants
 * Telemarketers
 * Reservations,
 * Human Resources Staff,
 * Servicing guests.

__**Chapter 5: Tourism Business**__


 * Tour Position:-**
 * Tour escort - tour director or tour conductor who is responsible for the efficient operation of the entire tour.
 * Tour guides - are hired at specific destinations in order to provide detailed commentary on particular destination.
 * Tour hosts - provides assistance when guests reaches their destinations. Also answers questions and arranges additional sightseeing for travelers.
 * Other tour position - reservationists, sales staff, accounting, product manager.
 * Airline Careers:-**
 * Onboard positions - pilot, copilot, navigator, flight engineer, air hostess, etc. who are in charge of passengers and airplanes safety.
 * Ground positions - the crew who handles the passengers check-in and luggage.
 * Careers in Ground Transportation:-**
 * Ground transportation staff - have sales and reservations staff as well as upfront agents.
 * Railway staff (similar to fight attendants) - includes conductor who checks tickets, schedules and passengers, and engineers who are concerned with safety and routing.


 * Cruise ship Positions:-**
 * sales, reservation, front desk, tour or shore excursions desk, recreational activities, etc.

__**Chapter 6: Destination Marketing**__

__**Travel Agencies**__ __**Tour Operators**__
 * Commission- a free or payment for services based on a percentage of products sold.
 * Responsibilities- responsible for knowing current fares and pricing structures, package promotions, rules and regulations, travel warnings, and emerging destinations.
 * Preferred tour rates- negotiate preferred or discounted rates with suppliers of travel products that can be passed on the saving to the clients.
 * Distribution channels- is the path a travel product takes from the producer to the consumers, or travelers.

**__Chapter 7: Sports, Events, and Entertainment__**

__**Careers:-**__
 * **Agencies**
 * **Facilities**
 * Marketing director- is involved with designing marketing materials, coordinate promotions, and buying ads.
 * PR facility director- are responsible for showcasing facilities, creating relationship with media and community.
 * Event director- planning and implementation of shows and events. Also manages crowd control, security issues, and personnel supervision.
 * Booking director- works with the general manager to rent facilities for teams, organizations, and entertainers.
 * Operation directors- coordinating and supervising shows and events as well as controls labor, scheduling, repairs, and maintenance of equipments.
 * Box office directors- manages the sale of all tickets and final revenues. Also provides guest service.
 * Concession manager- are responsible for providing food at snack stands and other outlets.
 * **Broadcasting**
 * Athletic directors- serves as liaisons between sport teams and local broadcasters.
 * Media directors- a group media specialists to communicate with the media and promote the team.
 * **Television**
 * Producers,
 * directors,
 * writers,
 * promoters,
 * agents.
 * **Movies**
 * production,
 * distribution,
 * marketing.
 * **Radio**
 * Sales,
 * production.
 * **Performing Arts**
 * box office management,
 * stage technicians,
 * ticket sales agent.